1. Why is Burn Boot Camp discontinuing the Meals program?
Burn Boot Camp Meals is being discontinued due to our third-party vendor no longer being able to financially support the program. This decision was not related to product quality or recalls but rather to operational limitations from our vendor.
2. When does the discontinuation take effect?
Effective immediately, February 12th, Burn Boot Camp Meals will no longer be available for purchase.
3. What happens to members who have already placed an order or are a subscriber to our meals program?
- Members who placed orders for the week of February 3-9, 2025, before 8:30pm EST on February 9th will receive their final meal orders by Friday, February 14, 2025.
- Members who placed orders after February 9, 2025 8:30pm EST will have their order cancelled and will receive a full refund for their purchase.
- All active subscriptions will be cancelled on Wednesday, February 12th.
- If you did not receive your meals or have not seen a refund by Monday, February 17th, 2025, you can reach out to Customer Care by emailing customerservice@burnbootcamp.com.
4. What should I do with my unused meals?
You can continue to use any unused Burn Boot Camp meals as directed. If you have any concerns, please contact our customer support team.
5. Will Burn Boot Camp consider reintroducing a meals program in the future?
We remain open to exploring meal solutions in the future should the opportunity arise with a vendor that can support the program’s operational needs.
6. What ongoing nutrition support will Burn Boot Camp offer?
Burn Boot Camp continues to provide a wide range of high-quality supplements to support members in achieving their nutrition goals. These products remain available and can be recommended as part of a well-rounded nutrition plan.
7. Who can I contact for additional support?
For any further assistance or inquiries, you may reach out to our customer support team via customerservice@burnbootcamp.com.
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