In-Gym Memberships: If you need assistance with or have questions about In-Gym Memberships, please contact your local gym. Support for In-Gym Membership inquiries cannot be provided from this website. You can find your local gym’s contact information HERE.

Activity Missing

Click View All next to my details > Connected device 

1. Tap View All next to My Details.
2. Tap Connected device.
3. Check your connected device or reconnect it.


For activity to sync automatically, it must begin within 15 minutes before or after your Camp or On Demand session starts. You also must be checked in to Camp — activity will not sync if check-in is not completed.

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