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  1. Burn Boot Camp App Support
  2. My Settings
  3. FAQ

How can I disconnect my Mindbody account from Facebook?

Disconnect Facebook Account 

Follow the steps below to disconnect your Facebook from your Mindbody account: 

  1. Start by opening a new web browser on a desktop/laptop computer.  
  2. Start a private/incognito browser session. 
  3. Navigate to https://account.mindbodyonline.com/
  4. Click the Facebook icon to sign in using Facebook.
  5. Once logged in, find the section that says "Connected with Facebook" and click “Disconnect” 

 

1. Why do I need to use a computer instead of a phone?

Mindbody's account management features work best on a desktop browser. Some settings, including the option to disconnect Facebook, are not be accessible on the mobile version of the site or through the Mindbody app.

 

2. Why should I use a private/incognito browser session?

Using a private/incognito browser session ensures that cached data, stored cookies, and automatic logins do not interfere with the process. This helps prevent login errors and ensures you're seeing the latest version of the site.

 

3. How do I open a private/incognito browser session?

  • Google Chrome: Press Ctrl + Shift + N (Windows) or Command + Shift + N (Mac).
  • Mozilla Firefox: Press Ctrl + Shift + P (Windows) or Command + Shift + P (Mac).
  • Microsoft Edge: Press Ctrl + Shift + N (Windows) or Command + Shift + N (Mac).
  • Safari: Click "File" in the top menu and select "New Private Window."

 

4. What if I forgot my Mindbody account password?

If you don’t remember your password, click "Forgot Password?" on the Mindbody login page and follow the instructions to reset it. If you usually log in via Facebook, use that option instead.

 

5. What happens when I click ‘Disconnect’ from Facebook?

Disconnecting your Facebook account will remove the link between your Facebook profile and Mindbody. You’ll need to log in using your email and password instead of Facebook in the future.

 

6. Will disconnecting Facebook delete my Mindbody account?

No, disconnecting Facebook does not delete your Mindbody account. It only removes Facebook as a login method. You can still sign in using your email and password.

 

7. I don’t see the ‘Disconnect’ button. What should I do?

If the option is missing, try the following steps:

  • Ensure you're logged into the correct account.
  • Refresh the page or try a different browser.
  • Clear your browser cache and cookies.
  • If the issue persists, contact Burn Boot Camp Customer Support for assistance.

 

8. Can I reconnect Facebook later?

Yes, you can reconnect Facebook at any time by going to your Mindbody account settings and selecting the option to log in with Facebook again.

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